Anna Pakarinen, LinkendIn: Anna Pakarinen

A efficient and conscientious customer service professional. I believe that almost all work involves customer service, paying attention to people, and delivering quality.

I have solid experience in customer service, both in retail and now in the social and healthcare sector. Based on my work experience, I have gained extensive expertise in customer service systems and their management. I am a fast learner, and whenever I encounter something I don’t yet know, I have always been able to figure it out with confidence.

My strengths lie in my educational background, customer service experience, openness, and perseverance. I am proactive and not afraid of challenges. I am a reliable and committed employee, something I have consistently received positive feedback on from all my employers.

My greatest strength, however, is being a mother of three. The ability to organize, multitask, and keep multiple threads in hand at once is something I have mastered through both work and life experience.

EXPERIENCE

Employer

Wellbeing Services County of North Savo, KUH

Title: Administrative Secretary, permanent

Start date.01.07.2022

End date: Continues

28.5.2024- Job description: KUH Medical Services Centre, Secretary to the Service Unit Director; wide-ranging administrative duties. HR, sales and purchase invoices, internal invoicing, budget, case management, meeting arrangements/memos.

1.1.-27.5.2024 Job description: KUH Core Units, Secretary to the Service Unit Director; wide-ranging administrative duties. HR, sales and purchase invoices, internal invoicing, budget, case management, meeting arrangements/memos.

1.7.2022-31.12.2023 Job description: KUH Imaging Center; clinical physiology, nuclear medicine, clinical neurophysiology, radiopharmacy, clinical pathology, physicists. Secretary to the physician in charge of the imaging center. 

WORK EXPERIENCE

Employer

North Savo Hospital District Joint Municipal Authority

Title: Secretary of the Centre of Expertise, substitute

Start date: 11.10.2021

End date: 30.06.2022

Job description: KUH Imaging Centre; clinical physiology, nuclear medicine, clinical neurophysiology, radiopharmacy, clinical pathology, physicists. Secretary to the Director of the Centre of Expertise. 

Employer

North Savo Hospital District Joint Municipal Authority, KUH, secretarial services

Title: Department Secretary

Start date: 01.05.2019

End date: 30.6.2022

Job description: Duties of a ward secretary at Kuopio University Hospital

Employer

North Savo Hospital District Joint Municipal Authority, KUH, secretarial services

Title: Department Secretary

Start date: 11.09.2017

End date: 30.04.2019

Job description: Duties of a ward secretary at Kuopio University Hospital

Employer

Osuuskauppa PeeÄssä, Sokos Kuopio

Title: Salesperson

Start date: 28.01.2005

End date: 31.08.2017

Job description: Sokos home world salesperson: cashier work, customer service/sales, displays, flower sales

Employer

Osuuskauppa PeeÄssä, Sokos Kuopio

Title: Trainee

Start date: 01.04.2005

End date: 30.09.2005

Job description: Internship at Savonia University of Applied Sciences, Sokos kodinmaailma

Employer

Vesanto Cooperative Society

Title: Salesperson

Start date: 23.06.2003

End date: 31.07.2003

Job description: Hardware and Agriculture Department: cashier work, customer service/sales work.

Employer

Vesanto Cooperative Society

Title: Salesperson

Start date: 01.07.1999

End date: 31.07.1999

Job description: Ice cream seller.

Employer

EmployerJarmo Lindlöf

Title: Strawberry Picker

Start date: 15.07.1998

End date: 27.07.1998

Job description: Picking strawberries

Employer

Leena Paananen

Title: Domestic help/nanny

Start date: 01.06.1998

End date: 30.06.1998

Job description: Childcare and housework

Employer

Jarmo Lindlöf

Title: Strawberry Picker

Start date.13.07.1997

End date: 31.07.1997

Job description: Picking strawberries

EDUCATION

HIGHER DEGREE

Savonia University of Applied Sciences

Field of Qualification

Business, Economics and Social Sciences

Degree title: Bachelor of Business Administration

Level of education: Bachelor’s degree

End date: 12/14/2006

DEGREE

Savo Vocational College and Adult Institute

Degree title: Secretarial Qualification

Level of education: Vocational training

End date: 29.05.2018

DEGREE

Kallavesi Upper Secondary School, high school diploma

Degree title: graduate

Level of education: General upper secondary education, high school graduate

End date: 01.06.2002

Language skills:

Finland; native language, English; fluent, Swedish; good German; beginners, Spanish; basics

Hobbies:

Cross-training, gym, cycling, floorball, skiing.