CV
Anna Pakarinen, LinkendIn: Anna Pakarinen
A efficient and conscientious customer service professional. I believe that almost all work involves customer service, paying attention to people, and delivering quality.
I have solid experience in customer service, both in retail and now in the social and healthcare sector. Based on my work experience, I have gained extensive expertise in customer service systems and their management. I am a fast learner, and whenever I encounter something I don’t yet know, I have always been able to figure it out with confidence.
My strengths lie in my educational background, customer service experience, openness, and perseverance. I am proactive and not afraid of challenges. I am a reliable and committed employee, something I have consistently received positive feedback on from all my employers.
My greatest strength, however, is being a mother of three. The ability to organize, multitask, and keep multiple threads in hand at once is something I have mastered through both work and life experience.
EXPERIENCE
Employer
Wellbeing Services County of North Savo, KUH
Title: Administrative Secretary, permanent
Start date.01.07.2022
End date: Continues
28.5.2024- Job description: KUH Medical Services Centre, Secretary to the Service Unit Director; wide-ranging administrative duties. HR, sales and purchase invoices, internal invoicing, budget, case management, meeting arrangements/memos.
1.1.-27.5.2024 Job description: KUH Core Units, Secretary to the Service Unit Director; wide-ranging administrative duties. HR, sales and purchase invoices, internal invoicing, budget, case management, meeting arrangements/memos.
1.7.2022-31.12.2023 Job description: KUH Imaging Center; clinical physiology, nuclear medicine, clinical neurophysiology, radiopharmacy, clinical pathology, physicists. Secretary to the physician in charge of the imaging center.
WORK EXPERIENCE
Employer
North Savo Hospital District Joint Municipal Authority
Title: Secretary of the Centre of Expertise, substitute
Start date: 11.10.2021
End date: 30.06.2022
Job description: KUH Imaging Centre; clinical physiology, nuclear medicine, clinical neurophysiology, radiopharmacy, clinical pathology, physicists. Secretary to the Director of the Centre of Expertise.
Employer
North Savo Hospital District Joint Municipal Authority, KUH, secretarial services
Title: Department Secretary
Start date: 01.05.2019
End date: 30.6.2022
Job description: Duties of a ward secretary at Kuopio University Hospital
Employer
North Savo Hospital District Joint Municipal Authority, KUH, secretarial services
Title: Department Secretary
Start date: 11.09.2017
End date: 30.04.2019
Job description: Duties of a ward secretary at Kuopio University Hospital
Employer
Osuuskauppa PeeÄssä, Sokos Kuopio
Title: Salesperson
Start date: 28.01.2005
End date: 31.08.2017
Job description: Sokos home world salesperson: cashier work, customer service/sales, displays, flower sales
Employer
Osuuskauppa PeeÄssä, Sokos Kuopio
Title: Trainee
Start date: 01.04.2005
End date: 30.09.2005
Job description: Internship at Savonia University of Applied Sciences, Sokos kodinmaailma
Employer
Vesanto Cooperative Society
Title: Salesperson
Start date: 23.06.2003
End date: 31.07.2003
Job description: Hardware and Agriculture Department: cashier work, customer service/sales work.
Employer
Vesanto Cooperative Society
Title: Salesperson
Start date: 01.07.1999
End date: 31.07.1999
Job description: Ice cream seller.
Employer
EmployerJarmo Lindlöf
Title: Strawberry Picker
Start date: 15.07.1998
End date: 27.07.1998
Job description: Picking strawberries
Employer
Leena Paananen
Title: Domestic help/nanny
Start date: 01.06.1998
End date: 30.06.1998
Job description: Childcare and housework
Employer
Jarmo Lindlöf
Title: Strawberry Picker
Start date.13.07.1997
End date: 31.07.1997
Job description: Picking strawberries
EDUCATION
HIGHER DEGREE
Savonia University of Applied Sciences
Field of Qualification
Business, Economics and Social Sciences
Degree title: Bachelor of Business Administration
Level of education: Bachelor’s degree
End date: 12/14/2006
DEGREE
Savo Vocational College and Adult Institute
Degree title: Secretarial Qualification
Level of education: Vocational training
End date: 29.05.2018
DEGREE
Kallavesi Upper Secondary School, high school diploma
Degree title: graduate
Level of education: General upper secondary education, high school graduate
End date: 01.06.2002
Language skills:
Finland; native language, English; fluent, Swedish; good German; beginners, Spanish; basics
Hobbies:
Cross-training, gym, cycling, floorball, skiing.
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