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DIGI SOCIETY

Digitalization in My Professional Life: Reflections, Challenges, and Future Visions

1. My Experience with Digitalization

Working life today is impossible to imagine without digital tools. In my own field, I have seen digitalization evolve from a supporting element to a core part of how we work. At first, the changes were small — online communication tools like Microsoft Teams, Zoom, and cloud storage started appearing in workplaces. However, the COVID-19 pandemic pushed everything into overdrive. Suddenly, remote working was not an option but a necessity, and digital services that once felt “extra” became essential.

One important change I have noticed is how data management has transformed. Manual recording and filing systems have been replaced by digital databases and cloud services. This shift saves time and reduces errors, but it also creates new responsibilities. Employees now need strong digital skills, and protecting information from cyber threats has become part of the daily routine. I have learned that keeping up with digital changes is no longer a luxury; it is a survival skill. Even today, I find myself constantly learning new platforms and adjusting to updates that change how tasks are performed.

Digitalization has also made collaboration easier, breaking down the barriers of distance. People can work across cities or even countries without needing to meet physically. However, this convenience comes with challenges, such as ensuring clear communication when body language and face-to-face interactions are missing. In short, digitalization has deeply affected not just the technical side of work but also how we interact as humans in professional settings.

2. Future Changes in Life and Work Through Digitalization

Looking ahead, digitalization is only going to deepen its roots in daily life and professional environments. After reflecting on the TED Talks and orientation materials, it is clear that hyper-automation will soon handle many routine tasks. Artificial intelligence will not just perform repetitive duties but will also offer insights, make decisions, and even predict future needs. This shift will free human workers to focus on creative thinking, strategic planning, and problem-solving.

Remote work will likely become a standard option for most professions. Better virtual collaboration tools, stronger cloud-based platforms, and even immersive technologies like virtual reality will redefine how people meet and cooperate. This will give workers more freedom but will also require new skills in managing remote relationships and maintaining team spirit across digital spaces.

Big data will push companies toward offering personalized services at a level never seen before. Healthcare, education, and even retail will use data to predict customer needs and offer tailored experiences. Kenneth Cukier’s talk about big data​made it clear that data is no longer just a byproduct of activities but a key driver of innovation and decision-making.

Sustainability will also play a bigger role. Smart factories, digital twins, and intelligent infrastructure, as explained by Marco Annunziata​, will help industries reduce waste and optimize energy use. This shift toward a circular economy, where resources are reused and recycled more efficiently, will require new thinking not just from companies but from every worker involved.

The pace of change will be fast, and it will demand continuous learning. Lifelong education will move from a theoretical idea to a real necessity. Workers will need to reskill multiple times during their careers to stay relevant in a world where technology and business models evolve quickly.

3. Risks of a Digital Society and the Role of GDPR

While the benefits of digitalization are impressive, the risks should not be ignored. One major risk is the loss of privacy. As Andy Yen pointed out in his talk​, sending emails without encryption is like sending postcards — anyone can read them along the way. Similarly, as our lives become more connected through IoT devices, smartphones, and smart homes, the amount of personal information available online increases dramatically.

Cybercrime is another growing threat. James Lyne​showed how sophisticated cybercriminals have become, moving beyond amateur attacks to professionalized, large-scale operations. Individuals and companies alike are potential targets, and attacks can have devastating consequences, from financial losses to breaches of sensitive data.

This is where regulations like the General Data Protection Regulation (GDPR) come into play. Introduced in 2016 and fully enforced from 2018, the GDPR​aims to protect the personal data of EU citizens by requiring companies to be transparent, responsible, and accountable for how they collect, use, and store personal information.

In my personal life, GDPR has made me more aware of what data I share online. I tend to read privacy policies more carefully now and think twice before giving out my information. In professional life, GDPR compliance has created new administrative work but also built stronger trust with clients and partners. Knowing that a company follows strict data protection rules adds a layer of confidence that was missing before.

However, GDPR also has its downsides. For small businesses, meeting GDPR requirements can be costly and complicated. Sometimes innovation slows down because companies are wary of crossing any legal boundaries. Still, overall, I believe the regulation has brought more good than harm by raising awareness and setting high standards for digital responsibility.

4. Using ChatGPT

As part of this project, I logged into ChatGPT and asked several questions related to the future of work and cybersecurity. The answers I received were surprisingly detailed and useful. When I asked how AI would impact remote work, ChatGPT explained that AI could automate meeting scheduling, monitor productivity, and even help detect burnout signs in employees. It also highlighted the importance of maintaining human-centered leadership in remote teams, which I thought was a valuable point.

When I asked about future cybersecurity skills, ChatGPT listed skills like ethical hacking, cloud security, and risk management. The advice made sense and aligned with other materials I had read.

However, I also noticed some limitations. ChatGPT sometimes gave very general answers and missed context-specific details, such as particular European cybersecurity standards. It also occasionally sounded overly confident, even when giving information that would need deeper fact-checking.

My overall impression of ChatGPT is positive. It is a fantastic tool for brainstorming, quick information gathering, and idea generation. Nevertheless, it should not be treated as a final authority. Human expertise, critical thinking, and double-checking with reliable sources remain essential.

5. Self-Evaluation

Working on this blog has taught me a lot about the complexity of digitalization. I realized how deeply digital tools are already embedded in our lives and how fast they are continuing to evolve. The orientation videos gave me new insights into areas I had not thought much about, such as the role of machine learning in big data analysis​and the growing sophistication of cybercrime​.

I also learned more about GDPR and how seriously Europe takes data protection​. It made me think more carefully about my own digital behavior and how I manage my information both personally and professionally.

What I still need to improve is my knowledge of cybersecurity best practices. I also want to learn more about artificial intelligence — not just how to use tools like ChatGPT but how they actually work under the surface. As digitalization continues to change our society, staying informed will be the only way to adapt and succeed.

In the end, I am convinced that digitalization is not just a technological shift. It is a social, cultural, and professional revolution. Navigating it well will require openness, constant learning, and a careful balance between embracing new opportunities and protecting fundamental human rights.

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