My Experience with Digitalization
I work in the social and healthcare sector as an occupational therapist. I have been working as an occupational therapist for six years. My work incorporates technology as much as possible, but it is still in its infancy. Almost all meetings with clients are face-to-face, often in people’s homes. The distances at our workplace are quite long, and remote services are used sparingly. With the Covid-19 pandemic, remote services have begun to develop, but progress is slow. My clients are mostly elderly, which is a challenging age group for using remote services. At work, I use an electronic patient information system, email, and remote meetings with supervisors, colleagues, and for training.
Risks of an Open Digital Society
In the social and healthcare sector, legislation together with professional ethical guidelines direct the actions of employees when using electronic services. In data handling, the protection of information is ensured in all operations. In electronic services, the protection of privacy defined in the constitution must be secured. Arrangements that ensure availability, integrity, and confidentiality mean information security. Information security must be taken into account in the development of electronic services.
Chat GPT
There are many important ethical questions related to AI in healthcare. Responsibilities and accountability are one of these. For example, would I be responsible for an interpretation or decision made by AI? The AI’s response to the rehabilitation of a wrist fracture matched my work in wrist fracture rehabilitation, but can the response always be trusted and acted upon in the client’s rehabilitation?
Self-Evaluation
I realized that with digitalization, social and healthcare services will change. The change requires a new way of thinking and attitude towards one’s work from the employees. Digitalization can streamline operations and improve accessibility. However, digitalization cannot replace all face-to-face visits.
I commented on: