My experience and views with digitization today and in the future.
We live in a constantly changing world, and with it, the development of new technologies is accelerating at a remarkable pace. Daily, we read or hear about robots, artificial intelligence, and digitalization in the media. I have witnessed this change over the years in my work as a nurse. The documentation of patient information has completely transitioned to an electronic format. Initially, I found digitalization to be time-consuming and challenging, but gradually the systems have evolved to meet our needs. It is very important that everyone undergoes data protection and data breach training before implementation. I believe that the information and cybersecurity of healthcare staff must be continuously developed and maintained.
In the future, I hope for a proper unified computer system for the social and healthcare sector, so that working would be smoother and faster. In my work, I have used Terveyskylä.fi during both my professional and personal time, which is a public online service provided by university hospitals. It brings healthcare services to everyone, regardless of their place of residence. New technology can facilitate people’s work and improve workplace well-being. Digitalization may also accelerate and simplify the quality of services.
The risks of an open digital society
Nowadays, especially, there is a fear of data and cyberattacks perpetrated by international and criminal actors when using online services, such as banking, Omakanta, and Kanta.fi. New technology can harbor its own risks and dangers. Everyone probably remembers the Vastaamo data breach incident. For this reason, legislation and effective oversight must ensure people’s safety when utilizing digitalization. The purpose of GDPR is to guarantee individuals’ data security. In my professional life in the healthcare sector, patient data is absolutely confidential.
New technology will inevitably change the way people work and how customers/patients behave and their digital skills. We must not forget ethics and humanity when dealing with customers/patients. It is important to remember that a person cannot be replaced by digital technology.
Every day, we read or hear in the media about robots, artificial intelligence, and digitalization. We need to follow the developments and keep up with the flow so that we do not fall behind in this progression. Some individuals have more digital skills than others. Some do not have access to computers or smartphones that they can use.
Thoughts on ChatGPT
I was surprised by how quickly and accurately ChatGPT answered my questions. I thought the quality of the answers was good, but one cannot fully trust the correctness of the responses. It’s important to always verify the answers and approach them critically. However, I feel that ChatGPT can help and facilitate access to information.
Self-assessment
I have been learning a lot even though GDPR was already familiar to me because of my work before. To my mind ChatGPT is not too bad even though we have to keep our minds open and sharp.
My comments
I commented on these fellow students blog posts:
I agree with you that electronic documentation has made work easier and faster in the healthcare sector. However, I would like to see the development of a proper unified IT system in the social and healthcare field in Finland, so that work can be even smoother and quicker. Additionally, it is important to pay attention to data security, as you mentioned in your blog.
Hey Irina, I do agree with You! The personal touch is everything with patients. With best regards Hannele