{"id":6,"date":"2024-03-28T14:47:12","date_gmt":"2024-03-28T12:47:12","guid":{"rendered":"https:\/\/blogi.savonia.fi\/johannakopra\/?page_id=6"},"modified":"2024-04-16T11:11:33","modified_gmt":"2024-04-16T08:11:33","slug":"digi-citizen","status":"publish","type":"page","link":"https:\/\/blogi.savonia.fi\/johannakopra\/digi-citizen\/","title":{"rendered":"DIGI CITIZEN"},"content":{"rendered":"\n

Kela<\/strong> is the Finnish social insurance institution that provides economic security in different life situations e.g. child, unemployment and student benefits. Kela provides help for everyone covered by the Finnish social security system.<\/p>\n\n\n\n

My experiences of contacting Kela are mostly so old that I needed to fill forms on paper and send them to the office. I have used student, motherhood and child benefits and recently I paid the mandatory student health fee.<\/p>\n\n\n\n

I’ve had the European Health Insurance card for years. Kela sends a new one automatically when the old one is expiring, which is a good reminder for me to check the expiration date of my passport. Luckily I’ve never needed to use the European Health Insurance card.<\/p>\n\n\n\n

OmaKanta<\/strong> uses the same verifying as Kela. Accessing to a customer’s own e-service is done via strong identification with mobile verification or online banking credentials. OmaKanta is a government supervised, nationwide website, where a person can see his\/her\/their prescriptions, healthcare records, laboratory results, will to donor organs, advance decision and covid-19 sertificate. Parents can act on behalf of children under the age of 12.<\/p>\n\n\n\n

Keva<\/strong> is one of the Finnish pension providers. It provides pension for wellbeing services counties employees among others. My lowest age of retirement is 67 years and 5 months. My target age is 69 years and 8 months and pension stops accumulating at the age of 70. There is a few hundred euros difference between 67 and 70.<\/p>\n\n\n\n

Digital Shops<\/strong> are convenient when time is limited or distances are long. Nevertheless, I prefer brick and mortar stores, especially for shopping clothes or shoes. I extremely rarely use online stores like Zalando and never stores like Temu or Shein. They may sell clothes cheaper than some others, but ultra fast fashion causes poor labour practices and is harmful to the environment. There was a recent Finnish article<\/a> about how Earth’s ecological capacity can withstand only 7 new clothes per year. There are also secondhand stores online, but I prefer to wander in a physical store. <\/p>\n\n\n\n

Digital shops I use more often are Booking.com and other similar websites to book a room while travelling. Prices on Booking.com are quite similar to prices on a Finnish hotel’s own website, but Booking shows a selection of hotels on one page, from which I can choose.<\/p>\n\n\n\n

OSTI<\/strong> is an internal supply shop in my work place. I use it on a weekly basis. It provides both medical and office tools, and it can also be used to order medicines. It works like any other webstore and it is user friendly. The only defect on the site is that some things are named weirdly. Eraser can be text wiper and 100ml saline solution can only be found by name NaCl. Besides those, the site is practical and multifunctional.<\/p>\n\n\n\n

Digital gap<\/strong> refers to the inequality people have accessing to digital content and digital devices. It may cause e.g. social and economical consequences. People who don’t have access to internet and people who can’t use it are more dependent on agency time when taking care of everyday chores like shopping or buying a train ticket. Managing a bank account and paying bills is far more easier when it’s done online than booking a time and travelling to a bank to do so.<\/p>\n\n\n\n

Digital gap must be recognised when creating new services and products. They need to be designed to be easy to use and accessible to everyone. There are new products for disabled people, like adaptive controllers for Xbox and Playstation. Digital devices are also much more affordable than they were earlier, so using them is an option to a still expanding group of people. Even so, there will be people who can’t or won’t use them and they must be regarded when developing society.<\/p>\n\n\n\n

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Digital Competence Test<\/strong> is a test to show digital know-how and inaquencies divided into specific sections. My results were predictable and I agree with them. My highest scores were identity protection and law, and things I need to improve most were automation and digital exploration. This course has already introduced me to ChatGPT and I intend to learn more about digital devices, applications and services. I work in health care so that may explain my score in identity protection and law. <\/p>\n\n\n\n

Self reflection<\/strong> This assignment has made me appreciate more digital services that are provided to Finnish citizens. I have taken for granted that most Finnish agencies have sites and digital services, but e.g. Kela’s digital service is easy to use and probably makes application processing time faster. It must have needed a huge effort to create and maintain a site that makes digital customer service possible.<\/p>\n\n\n\n

Digital Competence test is a visible reminder that I need to try out new applications and services. It also shows the aspects that I’m already good at. I try to be more open to new gadgets and applications from now on. <\/p>\n","protected":false},"excerpt":{"rendered":"

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