Kanchawanat Forss
Hospitality & Customer Service with Entrepreneurial Background l Cross-Cultural Management Experience
EXPERIENCE
2023 – 2024: Food server – Chinese Restaurant, Helsinki, Finland
- Served food and beverages efficiently with a friendly demeanor
- Handled the POS system and processed customer payments
- Maintained cleanliness of dining area and followed hygiene standards
- Assisted with take-away and delivery orders during peak hours
- Received positive feedback from customers and supervisors
2016 – 2023: Business owner – Maerim Villa&Pool, Chiang Mai, Thailand
- Run accommodations, a restaurant, and a swimming pool service.
- Control budgets and optimize expenses.
- Make sure customer satisfaction is a priority.
2013 – 2014: Accountant Officer – Holiday Inn Hotel, Chiang Mai, Thailand
- Investigating financial transactions and records daily.
- Analyzing income account activities in hotel departments.
- Preparing financial reports for senior management.
2012 – 2013: Ground Attendant – Nok Airlines, Chiang Mai, Thailand
- Responsible for providing passenger services in terms of ground service.
EDUCATION
2023 – Present: Master of Hospitality Management: Tourism and Hospitality Business – Haaga-Helia University of Applied Sciences (In progress)
2013: Bachelor of Arts: Tourism and Hotel – Chiang Mai University, Chiang Mai, Thailand