{"id":20,"date":"2024-12-01T19:39:29","date_gmt":"2024-12-01T17:39:29","guid":{"rendered":"https:\/\/blogi.savonia.fi\/mian\/?page_id=20"},"modified":"2024-12-01T19:39:29","modified_gmt":"2024-12-01T17:39:29","slug":"my-cv","status":"publish","type":"page","link":"https:\/\/blogi.savonia.fi\/mian\/by-bittimia\/my-cv\/","title":{"rendered":"MY CV"},"content":{"rendered":"\n<p> skills-based CV tailored to my experience and expertise:<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p><strong>[Mia \u00c5strand]<\/strong><\/p>\n\n\n\n<p>email: mia-riitta.astrand@edu.savonia.fi  phone: 045-8761448] <a href=\"https:\/\/www.linkedin.com\/in\/mia-%C3%A5strand-891683325\/\"> Linkedln:  Mia \u00c5strand |LinkedIn<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Professional Summary<\/strong><\/h3>\n\n\n\n<p>Innovative and dedicated development professional with extensive experience in employment and integration services. Skilled in service design, process modeling, and collaborative development, I excel at aligning organizational goals with the needs of customers and stakeholders. With a proven ability to manage complex projects, design customer-centered solutions, and implement effective operational strategies, I am passionate about fostering meaningful change and driving continuous improvement in public services.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Key Skills<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Service Design &amp; Process Development:<\/strong> Expertise in designing and modeling service paths, customer journeys, and operational processes.<\/li>\n\n\n\n<li><strong>Change Management:<\/strong> Deep understanding of guiding individuals and teams through transitions and overcoming resistance with empathy and structured planning.<\/li>\n\n\n\n<li><strong>Stakeholder Engagement:<\/strong> Adept at collaborating with diverse stakeholders, including employers, service providers, and communities, to align objectives and create impactful solutions.<\/li>\n\n\n\n<li><strong>Training &amp; Implementation:<\/strong> Strong background in preparing and delivering training for new service models and ensuring smooth operational transitions.<\/li>\n\n\n\n<li><strong>Digital Tools Proficiency:<\/strong> Skilled in leveraging platforms like LinkedIn, Miro, Canva, Howspace, and other collaboration and project management tools.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Professional Experience<\/strong><\/h3>\n\n\n\n<p><strong>Employment and Integration Services Developer<\/strong><br>[Vantaan kaupunki], [2023-present]<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prepared for the 2025 transition of employment services from state to municipal responsibility, including defining core processes and designing service chains.<\/li>\n\n\n\n<li>Developed customer and employee experience maps using contact points analysis.<\/li>\n\n\n\n<li>Implemented new operational models and ensured their integration through targeted training and onboarding initiatives.<\/li>\n\n\n\n<li>Facilitated cross-organizational collaboration to align goals and improve service delivery.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Mental Health and Substance Abuse Service Developer<\/strong><br>City of Vantaa, [2018\u20132023]<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Developed and institutionalized models for group therapy and recovery services tailored to different stages of rehabilitation.<\/li>\n\n\n\n<li>Designed and implemented a community-based rehabilitation model for homeless individuals.<\/li>\n\n\n\n<li>Streamlined service pathways by enhancing interdepartmental collaboration and integration of mental health and addiction services.<\/li>\n<\/ul>\n\n\n\n<p><strong>Service Designer and Project Manager<\/strong><br>Forenom Oy, [2009\u20132010]<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Led the design and implementation of a four-tiered pricing model for furnished apartments, introducing a collaborative furniture procurement system.<\/li>\n\n\n\n<li>Created and implemented training and onboarding processes for sales and furnishing teams.<\/li>\n\n\n\n<li>Successfully launched a comprehensive concept that improved operational efficiency and client satisfaction.<\/li>\n<\/ul>\n\n\n\n<p><strong>Concept Designer<\/strong><br>Laattapiste Oy, [2004\u20132009]<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Designed and executed the expansion of retail outlets nationwide, focusing on service design, store layout, and operational concepts.<\/li>\n\n\n\n<li>Provided training and support to new team members, ensuring alignment with organizational standards.<\/li>\n\n\n\n<li>Planned and coordinated successful trade shows and events to promote brand visibility.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Education<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Master\u2019s Degree (ongoing)<\/strong> \u2013 Savonia University of Applied Sciences, 2022\u2013Present<\/li>\n\n\n\n<li><strong>Bachelor of Social Services<\/strong> \u2013 Laurea University of Applied Sciences, 2015\u20132017<\/li>\n\n\n\n<li><strong>Bachelor of Design<\/strong> \u2013 Lahti Institute of Design, 2000\u20132003<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Languages<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Finnish: Native<\/li>\n\n\n\n<li>English: Proficient<\/li>\n\n\n\n<li>Swedish: Intermediate proficient<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Digital Tools Expertise<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Collaboration:<\/strong> Miro, Canva, Howspace<\/li>\n\n\n\n<li><strong>Service Platforms:<\/strong> LinkedIn, various municipal and state digital services<\/li>\n\n\n\n<li><strong>Content Creation:<\/strong> Canva, [any other tools]<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Additional Information<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Deeply committed to promoting inclusivity, sustainability, and innovation in public service delivery.<\/li>\n\n\n\n<li>Experienced in navigating complex regulatory and operational environments to achieve results.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>skills-based CV tailored to my experience and expertise: [Mia \u00c5strand] email: mia-riitta.astrand@edu.savonia.fi phone: 045-8761448] Linkedln: Mia \u00c5strand |LinkedIn Professional Summary Innovative and dedicated development professional with extensive experience in employment and integration services. Skilled in service design, process modeling, and collaborative development, I excel at aligning organizational goals with the needs of customers and stakeholders. &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/blogi.savonia.fi\/mian\/by-bittimia\/my-cv\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;MY CV&#8221;<\/span><\/a><\/p>\n","protected":false},"author":12145,"featured_media":0,"parent":41,"menu_order":4,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blogi.savonia.fi\/mian\/wp-json\/wp\/v2\/pages\/20","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogi.savonia.fi\/mian\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogi.savonia.fi\/mian\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blogi.savonia.fi\/mian\/wp-json\/wp\/v2\/users\/12145"}],"replies":[{"embeddable":true,"href":"https:\/\/blogi.savonia.fi\/mian\/wp-json\/wp\/v2\/comments?post=20"}],"version-history":[{"count":2,"href":"https:\/\/blogi.savonia.fi\/mian\/wp-json\/wp\/v2\/pages\/20\/revisions"}],"predecessor-version":[{"id":51,"href":"https:\/\/blogi.savonia.fi\/mian\/wp-json\/wp\/v2\/pages\/20\/revisions\/51"}],"up":[{"embeddable":true,"href":"https:\/\/blogi.savonia.fi\/mian\/wp-json\/wp\/v2\/pages\/41"}],"wp:attachment":[{"href":"https:\/\/blogi.savonia.fi\/mian\/wp-json\/wp\/v2\/media?parent=20"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}