CURRICULUM VITAE

Roni Turtiainen

PROFILE

Development Manager and expert in social and healthcare digitalization with strong experience in social and healthcare information systems, data-driven development, and Microsoft Power Platform solutions. I work in a customer-oriented manner, combining technology, data-driven management, and the practical needs of social and healthcare operations. I have a particular interest in patient safety, the development of home care services, and the responsible use of artificial intelligence and data.

CORE COMPETENCIES

• Digitalisation of health and social services and the development of operations
• Microsoft Power Platform (Power Apps, Power Automate, Dataverse) & Azure cloud technologies (in solution packages)
• Implementation of projects and development programmes (guidance, objectives, stakeholder cooperation)
• Customer interface and service design approach
• Digital home care services, remote services and digital care operating models
• Process development, harmonization of operating methods (IT support/help desk processes in the background)

WORK EXPERIENCE:

Development Manager

2M-IT Oy | (2022 – Present)

• Responsible for the development of digital solutions for the social and healthcare sector
• Development of Power Platform–based solutions (Power Apps, Power Automate, Power BI, Dataverse)
• Supporting the customer interface: new customer acquisition, solution concepting, and visualization
• Collaboration with wellbeing services counties, experts, and other stakeholders

Project Manager

2M-IT Oy | (2018–2022)

Project Manager

Medi-IT | (2017–2018)

System Specialist

Medi-IT | (2013–2017)

System Specialist

Medikes Municipal Enterprise (Central Finland Health Care District) | (2011–2013)

EDUCATION:

Master of Social Services and Health Care, Digital Health and Care (ongoing)
Savonia University of Applied Sciences

Bachelor of Business Administration (UAS), Information Technology — (2010)Specialist Vocational Qualification in Management,

Marketing Institute (2017–2018)
Grade: Specialist Vocational Qualification in Management (JET Project)

SKILLS:

Digital Solutions

• Power Platform (Power Apps, Power Automate, Power BI, Dataverse)
• Copilot and utilization of artificial intelligence
• Dashboards, situational awareness views, and reporting

Social and Healthcare Expertise

• Social and healthcare information systems
• Home care and service processes
• Patient safety and data-driven management
• GDPR and data protection

Development & Ways of Working

• Service design and concept development
• Research-based development work
• Co-creation and facilitation
• Customer and stakeholder collaboration