{"id":2,"date":"2025-04-05T19:53:12","date_gmt":"2025-04-05T16:53:12","guid":{"rendered":"https:\/\/blogi.savonia.fi\/socolourful\/?page_id=2"},"modified":"2025-05-29T17:10:01","modified_gmt":"2025-05-29T14:10:01","slug":"digi-citizen","status":"publish","type":"page","link":"https:\/\/blogi.savonia.fi\/socolourful\/digi-citizen\/","title":{"rendered":"DIGI CITIZEN"},"content":{"rendered":"\n

KELA<\/strong><\/p>\n\n\n\n

I\u2019ve had the European health care card over ten years at least and I\u2019ve kept it with me when travelling in Europe. I\u2019ve been lucky since I haven\u2019t had to use it anywhere yet.
I use KELA pages for getting information about social security benefits and paying the health care fee for students in higher education. I\u2019ve also needed KELA pages when I wanted to participate in adaptation training course for persons with diabetes type 1. It was already ten years ago. I don\u2019t have any children, so I don\u2019t need to use KELA pages very much. But of course, if I get chronically sick and need for example sickness allowance, I would first go to KELA\u2019s web site.<\/p>\n\n\n\n

OmaKanta<\/strong><\/p>\n\n\n\n

I am very familiar with OmaKanta, because I have type 1 diabetes and I visit regularly in the public healthcare and also my occupational health care information can be found from there. I get the access via Suomi.fi identification service with my bank account identification or with mobile certificate (Mobiilivarmenne).<\/p>\n\n\n\n

Keva<\/strong><\/p>\n\n\n\n

Oh dear! This is my first time visit at Keva web site. It seems that I have to be at least 66 years and 6 months old before I can retire and my pension would be 1852,17 \u20ac\/month. Optimal age for my retirement will be 68 years and 3 months and my pension would be 2090,70 \u20ac\/month. Partially retired I could be at the age of 63 and if that would be 50%, I would get 727,21 \u20ac\/month. I guess I will be working with the help of a rollator\u2026<\/p>\n\n\n\n

Digital shops<\/strong><\/p>\n\n\n\n

I\u2019ve been using Booking.com, but I also check the prices directly from the lodging\u2019s own site. The price can be lower either way. And I go through if I have any other choices to get lower price like regular customer perks as a labor market organization\u2019s member etc. I am quite careful and I want to check different options and be sure to choose the most reliable one. Also because I have coeliac disease and I need gluten free breakfast, I always want to check the availability of that directly from the lodging. I really don\u2019t trust that my wishes go through Booking.com. I\u2019ve actually experienced it.  Anyhow, using Booking.com has been easy and nice way to check quickly the accommodation opportunities in certain place. I feel it is reliable. I just need to do some extra checking. <\/p>\n\n\n\n

Digital service of my own field: Avantor Science Central<\/strong><\/p>\n\n\n\n

I make most of the supply orders for our pathology and parasitology unit. As long as there have been an opportunity to use web shops, I\u2019ve been using them. Of course University of Helsinki has also general agreements for many laboratory supplies, chemicals etc. and I have to follow them. I still have a possibility to check the prices and we also use a lot of things that are not mentioned in the general agreements.
Life science company Avantor has a huge web shop. I would like to say that if you don\u2019t find it from Avantor you probably won\u2019t need it. But actually they don\u2019t have everything, so I have to shop elsewhere, too. Anyway Avantor\u2019s webshop is a place to start searching whether you need chemicals, histotechnology supplies, lab machines, personal protection etc. It is easy to search and compare the options. When logged in, I can see our personal prices, like the ones in general agreement with university. Of course sometimes there can be misleading information like if there are supplies really in the stock or how long is the delivery time. If I am in a hurry with something I better contact the customer service. From there I will get the most reliable information after all.<\/p>\n\n\n\n

Digitalization and digital gaps<\/strong><\/p>\n\n\n\n

I am worried about elderly persons who don\u2019t have any skills or even equipment for using digital services. Everything is nowadays so digi-based that I can imagine it\u2019s already very difficult living in the society for those who are not familiar with computer, internet or smartphone. I guess these people might feel abandoned and isolated from the society. And very lonely if they do not have any human contacts near.
At the moment I am the chair of our housing cooperative board in an 11 departments\u2019 row house. Here are a few very old residents and it is difficult to get in touch with them. Now we have started with a new property manager that has a very nice online service portal. But there are still those couple of very old residents, who are not going to use it. I feel I have a responsibility to take care of them somehow. Probably I shouldn\u2019t be worrying about it and leave it to the property manager, but I don\u2019t know. Maybe I worry too much beforehand? <\/p>\n\n\n\n

Digital Competence Test<\/strong><\/p>\n\n\n\n

I did the Digital Competence test and here is a picture of my results. I am not surprised that my weaknesses are in the area of production. I know the basic things but I don\u2019t know like anything about creating systems. It\u2019s a little bit awkward that I am one of our trusted ones in our working society who is asked to help with computer problems (lol)! I am also the main moderator of our pathology unit in our new patient program software. Maybe I underestimate my own skills.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Mirror, mirror on the wall, what did I learn<\/strong><\/p>\n\n\n\n

It was really educational to stop and think when using the digital  services. It is easy for me to use them, but there are many who probably won\u2019t feel so. I\u2019ve been worried about too fast digitalization. It\u2019s too easy to forget the ones who cannot use the digital services. And for them it is getting more and more difficult to get face-to-face service that has been seen already for example in bank services. It\u2019s nice to say that we save time and money when we digitalize public services but the truth may not be so flattering\u2026 It divides people based on the age, socioeconomic background etc. and that is not a good thing. We have to keep in our minds that there are people who need help and support and we are the ones who can be there for those people. Human touch and empathy are needed in this world so much.
It was very heart warming to notice that I am not alone with my thoughts. The blogs I visited and commented on:<\/p>\n\n\n\n

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DIGI CITIZEN<\/a><\/blockquote>