WORK EXPERIENCE

1/2021 – Huoltoliitto ry

Sales Negotiator

Corporate and group sales. Customer service, relationship management and development.

3/2018–1/2021 Huoltoliitto ry

Shift Manager

Responsibilities of a restaurant manager. Day-to-day organisation of operations and customer service. Communication with stakeholders. My responsibilities also include digital stock accounting.

4/2017–2/2018 Service Association

Restaurant worker

Variety of restaurant duties. Customer service.

EDUCATION

8/2020 – Savonia University of Applied Sciences

Restonomi YAMK Wellness -service business management.

Business skills, wellness management, wellness technology and digitalisation are key topics in the training.

I am working on my thesis for the development of a CRM system.

8/2010–5/2015 Savonia University of Applied Sciences

Bachelor of Science in Hospitality and Restaurant Management

Studies include business, communication and tool software skills.