I work in a project that supports the well-being of caregivers. I develop activities that support the well-being of caregivers. My customers are mainly elderly people. They have lived their childhood and youth in a very different world. It is challenging and almost impossible for them to learn all these new connections. Our job is to help and guide you in text messages, email and watching various webinars.
We have a lot of information, advice and guidance. This is all behind digital communication. Taking care of ordinary things can be very difficult for these elderly people. Booking a barber’s or doctor’s appointment can be missed if you don’t know where to call. Paying invoices can create challenges or be more expensive when everything has changed behind online payments. We have a lot of different, good webinars that you could follow regardless of location. But most seniors don’t know how to make an email and go get a link to a webinar. They ask for help with this.
The digitization differences between generations are huge in society. My elderly mother can’t pay her bills and my grown son works entirely online. We don’t know how this will change in the next tens of years. How can artificial intelligence be utilized in the social and health sector?
In my own work, meetings, various trainings and coaching are held online. Advice, information and guidance can be given to those who know how to use various digital devices. Digitization helps a lot in sparsely populated areas. We would be able to implement many good coachings and peer groups. We still have to be patient with the elderly. Not everyone learns or wants to learn.
I have tried ChatGpt. I have received an answer to the question about the dryer not working. And which hotel is close to the center and a short distance to the subway. I have also asked why the flower I grew dies?Of course, Chat Gp can’t answer predictable things because there is no information. What will the weather be like in the future?I believe that artificial intelligence will promote many things and services.