Digital solutions in the social and healthcare sector

The use of appropriate tools to facilitate and develop operations at the practical interface is emphasised in the digital solutions of the social and healthcare sector. The rush of the health and social services sector employees won’t get easier if digital solutions are not well-established and work-friendly based. It would be important to think about what kind of digital solutions each party needs and to design the software, equipment and functions that correspond to it.

Robotics and robots in nursing have become more common. Robots are seen as social entertainers and assistants in the distribution of medicines. Robotics combined with artificial intelligence will become a part of health care support. You can already see a lot of AI pet robots, especially the geriatrics and children’s ward. Remote appointments for doctors and nurses are still evolving, making remote appointments that are already in place even better, safer and easier to diagnose.

Remote appointments for doctors and nurses are still evolving, making remote appointments that are already in place even better, safer and easier to diagnose. Online booking systems reduce the use of staff time for that task, freeing it up for other or more important tasks. That is making working more efficient. AI-based chat bots also reduce the time spent on customer service if responses can be made smart enough. At the moment chat bots are rigid and hardly know how to answer other than sentence-form questions, which may make it difficult to use for e.g. the elderly population or those with writing difficulties.

In physiotherapy movement testing can be done easily online, on the basis of which mobility exercises or strengthening exercises are given. The problem has been the unstable connections and the difficult camera positions of the person being examined. A tiny delay in connection can negatively affect the interpretation of the result or poor positioning of the camera angle gives the wrong shade. 2D is not 3D or 4D. These things are evolving, though.

Future ahead

Simple and repetitive man-made work tasks will be disappear. Machine, robots or AI will manage those kind of tasks in future. Nevertheless people won’t get unemployed. More new tasks are created than old ones run out. That’s why humans should educate themselves and be aware of chances around. Specialists and experts are always be needed. Occupation that needs interaction with two or more people, psychologist for example, won’t be disappear or won’t be replaced by AI, robots, etc.

Hopefully in future social and healthcare are more appreciated when money are delivered. That’s making employees who are staying more keen to their jobs. I think technology industry is making helping robots, devices, application, robots, AI based things, etc. for people and citizens to help and cure their day-to-day life. Hopefully we will see brain implant that is scanning an individual all the time and cure the problems or send human to receive better treatment somewhere else. Implant can also give real-time information e.g too high bloodpressure, too salty food, alcohol level as warning signs.

Risks of open digital society

GDPR (General Data Protection Regulation) is a great law in EU. Even though digitalisation, internet and cloud databases have made personal data and information thefts easier. Thief can be anywhere in the world. Stolen data can harm individual, companies, governments and nations. Human has made databases. That’s why human can crack those as well. People have more self awarness about their rights. Basically GDPR mean:

  • the protection of personal data concerning him or her
  • access to data which has been collected concerning him or her, and the right to have it rectified
https://www.consilium.europa.eu/en/policies/data-protection

On the good side data sharing is easy e.g between health care facilities. All the data and patient history is readable where ever patient chooses to go. Reaching personal information by an other authority make things easier. Then you don’t fall into the bureaucracy.

We have customer/patient register at my workplace. Every employee uses it with their own username and password. Log in must ensure with code that chances every time. It is absolutely forbidden to give customers data to outside persons. We have to have reason to visit patients personal and treatment information. Few patients have asked that we erase their personal and treatment history. Personal history is possible to erase but treatment history must be kept because of an another law.

I take my priviledge to protect my data seriously. I have nothing data in public. I have three social media accounts where I contain no personal information. I have hidden phone number and I have declined to disclose any of my personal information who ever is asking. It has been very efficient, no calls from phone sellers.

Self evaluation

First of all, now I’m cabable to publish a blog! Quite of large amount of time went to absorb the soul life of WordPress. Brilliant tool for blog. I have visited web pages that have been made with WordPress.

Predict future? Hard and maybe that’s not my spesialization area but hopefully I managed something to think of. I found AI part interesting because we have had some kind of thoughts to put AI into operation at my working place. We have discovered how we use AI in education. Conti’s video gave lots of ideas. Few themes were familiar but it was good recap to look into those again. I can say that I learnt a lot!

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DIGI SOCIETY
DIGI SOCIETY